Information Technology Services (Law ITS)

Students at Pace Law have a significant resource available to them in the Law ITS Help Desk. Law ITS is responsible for providing technical assistance and essential information to all students, student journals and organizations, faculty, and staff. Below you will find expandable sections of resources provided for your use and information.
Pace Law desktop computer

Classroom/Computer Lab

Library Computer Lab– Located across from circulation desk.  There are 16 PC’s in the Lab with 2 Pharos Printers within the space.

Available for use when during Library Hours - https://law.pace.edu/library/library-hours

Glass 300– Gerber Glass 3rdFloor.  Available 24hours.  There are 12 PC’s in G300, and a Pharos printer located outside the room 

Aloysia Hall A103- Is a multi-purpose space for both classes and student computer lab use.  There are 30 PC's in A103, and a Color Pharos printer available outside the classroom.

To see availability for computer lab use, see this calendar of events.

Aloysia Hall A103 Law School Classroom/Computer Lab Policy Statement

 

Student Printing

Orientation Information

During orientation week students will be introduced to Pace’s information technology systems and given e-mail accounts as well as access to the on-line databases operated by Lexis-Nexis and Westlaw. Students should be sure to check their e-mail regularly – at least every weekday if possible. Students should review this document, perform the recommended steps, and browse the www.law.pace.edu and www.pace.edu websites in order to become familiar with locating the intranet resources of Pace Law School.

Appropriate Use Policy for Information Technology

Please note that registered law students are responsible for reading and abiding by Pace University’s Appropriate Use Policy for Information Technology; it is your responsibility to access the Appropriate Use Policy. Should allegations arise which implicate a student in misuse of IT resources, it will not be deemed a defense that he or she was unfamiliar with the policy. Pace University reserves the right to amend or otherwise revise this document as may be necessary to reflect future changes made in the IT environment. Each student is responsible for reviewing this Policy periodically to ensure continued compliance with all Pace University IT guidelines.

Access to technical resources at Pace University School of Law is a privilege and carries with it a responsibility to protect those resources. It is the policy of this Law School and Pace University that all computing, telecommunications, and associated network facilities be used ethically and legally, in accordance with the University’s mission and all applicable licenses and contracts. Students are not permitted to install, delete or otherwise modify the software or hardware on the computers in the Law Library or anywhere else at the Law School or University. Any use that would impede teaching, learning or research, hinder the functioning of the Law School or University, violate an applicable license or contract, damage community relations or relations with institutions with whom Pace shares responsibility, or violate federal copyright law, violates this policy. Violation of this policy may result in suspension of privileges to access the information technology involved, initiation of disciplinary procedures or, in extreme cases, criminal prosecution under federal or state law. Students are responsible for all usage that is done under his or her student ID. Students should never disclose their passwords to anyone else.

Law Student Accounts

There is a single login required for all Pace University and Pace Law School resources in the pace.edu domain. Your User Name or account login will be required to identify yourself when accessing all resources on the intranet and network including email, student-use workstations on the Pace Law School campus, authentication on the wireless network and the MyPace portal as well as additional resources. Your Pace User Name will be your initials followed by randomized numbers and looks similar to jd12345w. If you do not know your Pace User Name, you can search for it in the Pace University White Pages.

Using the Pace University White Pages to find contact information:

  • Direct your internet browser to www.pace.edu
  • Select W from the A-Z index
  • Select White Pages (the third option) from the list
  • To find your Pace User Name, type your name in the field titled Search by Name
  • Select Students or All from the dropdown list in the field for Search Scope
  • Click the button to Search when ready.
  • In the Results pane, select the View Details link for your name from the list
  • Your contact information will open in a new window

Your Pace User Name is listed in the contact window. The first time that you login you will be required to change your password. The initial password for all students is your first and last name initials followed by a hyphen and then your birth date, e.g., jd-120386 (the birth date is in MMDDYY format) The changed password must meet security requirements and may not include part of your name or Social Security number, and must include a combination of lower case and upper case letters as well as a number. *Important* Once your password has been changed, please do not share it with anyone.

All Pace Law School students are provided two email addresses – one is the Pace University User Name followed by @pace.edu (e.g. jd12345w@pace.edu), and the law school specific email address which is generally first_initial_last_name@law.pace.edu (e.g. jdoe@law.pace.edu.) All email is delivered to the one mailbox at https://email.pace.edu. This mailbox is also accessible in the MyPace Portal and on the Pace Law School website; there is a link for Pace Law Email on the bottom navigation bar.

Email Settings

Pace Students, Faculty, and Staff can set up their Exchange email account on their Apple (iOS) device or Android device using Exchange ActiveSync.

Apple (iOS) Device

Android Device

Supported Hardware

Computer + Software Discounts

Lexis - Westlaw - TWEN

For more information please contact:

Deborah L. Heller
Acting Director of the Law Library
dheller2@law.pace.edu

Apps, Downloads & Account Management (ADAM)

Virtual Private Network (VPN)

Extegrity Exam 4

At Pace Law School, many professors allow their students to take exams on their personal laptops using the Extegrity Exam4 software. In order to prepare and become familiar with the software, please certify your laptop by installing the Extegrity Exam4 software and taking a practice test in advance of your exam. Click here for directions to install and test the software.

Supported Operating Systems:
Windows 10 (Home, Pro, Edu and Enterprise)
Windows 8.1 (Home, Pro and Enterprise)
macOS 10.14 Mojave
macOS 10.13.6 High Sierra

NOT Supported:
macOS 10.12 Sierra and earlier
Apple iDevices (iPad, iPhone, etc.)
Windows 7 (Home, Pro, Enterprise, Ultimate)
Windows 8 (upgrade to Windows 8.1)
Windows Vista and earlier (incl. XP)
Windows (RT, loT, Mobile, Team & S versions)
Windows 10 SL (non-English Editions)
Surface devices that do not have Windows 10 Home, Pro, Education or Enterprise
Linux
Chromebooks
Virtual Operating Systems (VMs)
Anything else not specifically listed as supported

In short, the steps are as follows:

  • Access the Exam 4 website to register and install the software
  • Take a practice exam
  • Familiarize yourself with the software (e.g. how to get a word count)
  • Upload the practice exam to a secure server

Exam4 is a simple blue book exam word processing program that locks down your computer so that other programs and files cannot be accessed while taking an exam. A key logger program will take an encrypted snapshot of your exam every few seconds and save it to your laptop. At the end of the exam you will use the software to upload the encrypted exam to a secured folder where the Office of the Registrar will access the exams to print them for your professors. Students cannot open, read, or modify these encrypted exam files once the exam has ended.

If you have any difficulties with the exam installation or testing process, or if you have any questions, please contact the Law ITS helpdesk by emailing lawits@law.pace.edu or calling the Pace University helpdesk at 914-773-3333. The helpdesk is located in Aloysia Hall room 302 and is open Monday — Friday 9am — 5pm.

Teaching and Learning

The Office of Academic Technologies posts resources in the Teaching and Learning area of the ITS website where information related to many of the instructional technologies offered at Pace are available.

 

Listserv + Electronic Discussion Groups

Help Desk Ticket

Always feel free to contact Law ITS with technical issues – we are here to help. Click here to send in a request to the Help Desk. Once submitted, a work order is automatically created in our system and queued to be attended to as soon as possible. If we are unable to assist with a particular issue, we will be able to point you in the right direction to get you the help you need.

Some of the things Law ITS can do for you are as follows:

  • Diagnose and/or troubleshoot laptop configurations and/or security issues.
  • Assist with Pace licensed software installations (e.g. Antivirus, VPN).
  • Recommend hardware/software purchases.
  • Assist with network resource access.
  • Provide information on configuring email settings.
  • Provide technical support for Pace-owned technology resources (printers, library computers).
  • Provide technical support on final exam software.

Pace University ITS

Links to various IT resources are available here as well as the ability to enter a work order. If you have any suggestions or comments these are also welcome.

Pace University ITS

The Law ITS mission is to:

  • Provide friendly and efficient support to the students, staff, and faculty of the Pace Law School, and create opportunities for professional development through the availability and application of innovative technologies for students, staff, and faculty.
  • Execute continuous self assessment and employ diversity of opinions and cultures to inform excellent results.
  • Maintain the highest ethical standards when managing data and upholding privacy standards and advocate commitment to environmental and fiscal sustainability.

 

Law ITS
Aloysia Hall 302
lawits@law.pace.edu
Pace Law School
78 North Broadway
White Plains, NY 10603
Pace University Help Desk: (914) 773-3333

Hours of Operation:
Mon.-Fri., 9:00am–5:00pm

Staff

Jacqueline Benaroch, IT Services Supervisor

Jimmy Leon, IT Support Supervisor

Devendra Mohan, Desktop System Specialist