Information Technology Services (Law ITS)

Students at Pace Law have a significant resource available to them in the Law ITS Help Desk. Law ITS is responsible for providing technical assistance and essential information to all students, student journals and organizations, faculty, and staff. Below you will find expandable sections of resources provided for your use and information.
Pace Law desktop computer

Orientation Information

During orientation week students will be introduced to Pace’s information technology systems and given e-mail accounts as well as access to the on-line databases operated by Lexis-Nexis and Westlaw. Students should be sure to check their e-mail regularly – at least every weekday if possible. Students should review this document, perform the recommended steps, and browse the www.law.pace.edu and www.pace.edu websites in order to become familiar with locating the intranet resources of Pace Law School.

Appropriate Use Policy for Information Technology

Please note that registered law students are responsible for reading and abiding by Pace University’s Appropriate Use Policy for Information Technology; it is your responsibility to access the Appropriate Use Policy. Should allegations arise which implicate a student in misuse of IT resources, it will not be deemed a defense that he or she was unfamiliar with the policy. Pace University reserves the right to amend or otherwise revise this document as may be necessary to reflect future changes made in the IT environment. Each student is responsible for reviewing this Policy periodically to ensure continued compliance with all Pace University IT guidelines.

Access to technical resources at Pace University School of Law is a privilege and carries with it a responsibility to protect those resources. It is the policy of this Law School and Pace University that all computing, telecommunications, and associated network facilities be used ethically and legally, in accordance with the University’s mission and all applicable licenses and contracts. Students are not permitted to install, delete or otherwise modify the software or hardware on the computers in the Law Library or anywhere else at the Law School or University. Any use that would impede teaching, learning or research, hinder the functioning of the Law School or University, violate an applicable license or contract, damage community relations or relations with institutions with whom Pace shares responsibility, or violate federal copyright law, violates this policy. Violation of this policy may result in suspension of privileges to access the information technology involved, initiation of disciplinary procedures or, in extreme cases, criminal prosecution under federal or state law. Students are responsible for all usage that is done under his or her student ID. Students should never disclose their passwords to anyone else.

Law Student Accounts

There is a single login required for all Pace University and Pace Law School resources in the pace.edu domain. Your User Name or account login will be required to identify yourself when accessing all resources on the intranet and network including email, student-use workstations on the Pace Law School campus, authentication on the wireless network and the MyPace portal as well as additional resources. Your Pace User Name will be your initials followed by randomized numbers and looks similar to jd12345w. If you do not know your Pace User Name, you can search for it in the Pace University White Pages.

Using the Pace University White Pages to find contact information:

  • Direct your internet browser to www.pace.edu
  • Select W from the A-Z index
  • Select White Pages (the third option) from the list
  • To find your Pace User Name, type your name in the field titled Search by Name
  • Select Students or All from the dropdown list in the field for Search Scope
  • Click the button to Search when ready.
  • In the Results pane, select the View Details link for your name from the list
  • Your contact information will open in a new window

Your Pace User Name is listed in the contact window. The first time that you login you will be required to change your password. The initial password for all students is your first and last name initials followed by a hyphen and then your birth date, e.g., jd-120386 (the birth date is in MMDDYY format) The changed password must meet security requirements and may not include part of your name or Social Security number, and must include a combination of lower case and upper case letters as well as a number. *Important* Once your password has been changed, please do not share it with anyone.

All Pace Law School students are provided two email addresses – one is the Pace University User Name followed by @pace.edu (e.g. jd12345w@pace.edu), and the law school specific email address which is generally first_initial_last_name@law.pace.edu (e.g. jdoe@law.pace.edu.) All email is delivered to the one mailbox at https://email.pace.edu. This mailbox is also accessible in the MyPace Portal and on the Pace Law School website; there is a link for Pace Law Email on the bottom navigation bar.

Email Settings

Information needed to setup your Law School email.

If the email client asks for = then enter the following:

Server Type = Corporate Sync/Microsoft Exchange

Your username, user id, or login = MyPacePortal User Id (Ex.  Jb12345w)

Your password = Use MyPacePortal password

Your Law School email address = Example: jbenaroch@law.pace.edu

Your domain = Pace

Your incoming mail server = email.pace.edu

Your outgoing SMTP server = email.pace.edu

Supported Hardware

Computer + Software Discounts

Anti-virus software

Apps, Downloads & Account Management (ADAM)

Virtual Private Network (VPN)

Extegrity Exam 4

At Pace Law School, many professors allow their students to take exams on their personal laptops using the Extegrity Exam4 software. In order to prepare and become familiar with the software, please certify your laptop by installing the Extegrity Exam4 software and taking a practice test in advance of your exam. Click here for directions to install and test the software.

Supported Operating System
Windows 10
Windows 8 (and 8.1)
Windows 7
MacOS 10.12 "Sierra"
Apple OS X 10.11 "El Capitan"
Apple OS X 10.10 "Yosemite"
Apple OS X 10.9 "Mavericks"

NOT Supported
Windows Vista and earlier (incl. XP)
Microsoft Surface (RT versions)
Apple OSX 10.8 "Mountain Lion and earlier"
Apple iDevices (iPad, iPhone, etc.)
Linux
Chromebooks
Virtual Operating Systems (VMs)
Anything else not specifically listed as supported

In short, the steps are as follows:

  • Access the Exam 4 website to register and install the software
  • Take a practice exam
  • Familiarize yourself with the software (e.g. how to get a word count)
  • Upload the practice exam to a secure server

Exam4 is a simple blue book exam word processing program that locks down your computer so that other programs and files cannot be accessed while taking an exam. A key logger program will take an encrypted snapshot of your exam every few seconds and save it to your laptop. At the end of the exam you will use the software to upload the encrypted exam to a secured folder where the Office of the Registrar will access the exams to print them for your professors. Students cannot open, read, or modify these encrypted exam files once the exam has ended.

If you have any difficulties with the exam installation or testing process, or if you have any questions, please contact the Law ITS helpdesk by emailing lawits@law.pace.edu or calling 914-773-3333. The helpdesk is located in Aloysia Hall room 302 and is open Monday — Friday 9am — 5pm.

Lexis and Westlaw

All current Pace University School of Law students are issued passwords by LexisNexis  and Westlaw, legal research systems for comprehensive research in primary and secondary legal materials from all United States jurisdictions and some foreign jurisdictions as well. Both systems also have large databases of non-law materials. The passwords allow students to access Lexis and Westlaw from any computer with Internet access. These accounts are for educational use only; use of the Law School's Lexis and Westlaw accounts is explicitly limited to the course-related research of Pace law students currently enrolled, and full-time law faculty and staff. Students are not permitted to use their passwords for non-educational use or to allow anyone else to use their passwords. Pace's contracts with both Lexis and Westlaw demand prosecution of violators of the academic use clause. Students can obtain Bloomberg Law passwords as well by clicking here. Bloomberg does not restrict use. The first-year Legal Skills program includes training in the use of Lexis, Westlaw, and Bloomberg Law by the reference librarians, who co-teach legal skills. Please contact Cynthia Pittson, Head of Reference Services, for more information. Any Reference Librarian can answer questions about searching Lexis, Westlaw, and Bloomberg Law

There is a dedicated Lexis printer in the main computer lab in the Pace Law Library.  Printing on the Lexis dedicated printer is free.

At designated times Lexis, Westlaw, and Bloomberg Law student representatives are available in the Computer Lab for technical assistance. Their names and schedules are posted in the Lab and at the Circulation Desk. 

The West Education Network (TWEN)

The West Education Network (TWEN) is an online extension of the law school classroom. Using TWEN, students can access course materials, participate in class discussions, and exchange e-mail messages with instructors and classmates while at school or at home. To participate in TWEN students need a Westlaw password, which can be obtained from the Library. After you register your Westlaw password, you may access TWEN here. Students may find a syllabus and/or first assignment in various places. First assignments are posted on the bulletin board in the student lounge. Syllabi are generally available directly from the professors’ assistants. In addition, students may find first assignments and syllabi on TWEN. If you do not find anything on TWEN or the bulletin board, it is probably because the professor has not posted anything.

To familiarize yourself with TWEN, read the Student Guide to TWEN offered on the TWEN web site. If you've forgotten your Westlaw user name or password, click the forgot user name/password link on the sign-in screen for Westlaw. You may also contact Cynthia Pittson, Head of Reference Services, 914-422-4482 for help with TWEN. Please note: TWEN is not administered by Law ITS. For technical questions regarding TWEN, call (800) 486-4876 or send an e-mail message to west.twensupport@thomson.com.

How to Add a TWEN Course

To add a TWEN course follow the following steps:

  1. Click on the TWEN tab at the top of the Westlaw Home Page.
  2. At the TWEN Welcome screen, click on the task bar to Drop/Add a Course.
  3. A list of all the TWEN courses available at Pace will be listed.
  4. Click ADD next to the name(s) of the course(s) in which you wish to enroll.
  5. At the bottom of page, click Submit.

You are now able to view course materials.

How to remove identifying properties from a Microsoft® Word file before submitting it

If your professor is using anonymous grading, you should include only your identification number on your submissions. Please ensure that your name does not appear on the face of your work or in the file properties embedded within your submission. To remove identifying properties from a Microsoft® Word file, please follow these steps before submitting your work:

(WINDOWS) Microsoft Word 2003 and earlier versions:

  1. Open the Microsoft® Word file and click "Tools."
  2. Click "Options."
  3. Click the "Security" tab.
  4. Select "Remove any personal information from file properties on save."
  5. Click "OK."
  6. Save the document.

(WINDOWS) Microsoft Word 2007:

  1. Open the Microsoft® Word file and click the "Office" button (the Microsoft symbol in the top-left corner of the program)
  2. Point to "Prepare"
  3. Click "Inspect Document"
  4. In the "Document Inspector" dialog box, select the check boxes to choose the types of hidden content that you want to be inspected.
  5. Click "Remove All"
  6. Click "Close"
  7. Save the document.

(WINDOWS) Microsoft Word 2010:

See Preparing Your Paper for Anonymous Submission Using Microsoft Word 2010 - a two minute instructional video taking you step by step through the process of removing identifying properties from your paper using Microsoft Word 2010 on a PC.

(MACS) MICROSOFT WORD:

  1. Go to Preferences
  2. Click on Security
  3. Select “Remove personally identifiable information from the file on save” and “Warn before printing, saving or sending a document that contains tracked changes or comments”.
    or
  4. It may work to simply set Word 2008 on the mac to “remove personal information from this file on save” under Preferences in the Word menu, Personal Settings, Security, Privacy options. If you only wish to enforce the security measure on a final save it may be sufficient to select the “Warn before printing, saving, or sending a file that contains tracked changes or comments” check box.

Computer Assisted Legal Instruction (CALI)

Computer Assisted Legal Instruction (CALI) is a library of exercises designed to augment traditional law school instruction. CALI offers over 100 computer-based legal tutorials for use by law students. Students use CALI lessons to review during the semester and during exam study. You must use the Pace Law School authorization code in order to access these exercises. The code is available here, or you can call the Law Library reference desk at 914-422-4208.

Listserv + Electronic Discussion Groups

Help Desk Ticket

Always feel free to contact Law ITS with technical issues – we are here to help. Click here to send in a request to the Help Desk. Using your Pace Law School e-mail account, fill out the online form. Once submitted, a work order is automatically created in our system and queued to be attended to as soon as possible. If we are unable to assist with a particular issue, we will be able to point you in the right direction to get you the help you need.

Some of the things Law ITS can do for you are as follows:

  • Diagnose and/or troubleshoot laptop configurations and/or security issues.
  • Assist with Pace licensed software installations (e.g. Antivirus, VPN).
  • Recommend hardware/software purchases.
  • Assist with network resource access.
  • Provide information on configuring email settings.
  • Provide technical support for Pace-owned technology resources (printers, library computers).
  • Provide technical support on final exam software.

Pace University ITS

Links to various IT resources are available here as well as the ability to enter a work order. If you have any suggestions or comments these are also welcome.

Pace University ITS

The Law ITS mission is to:

  • Provide friendly and efficient support to the students, staff, and faculty of the Pace Law School, and create opportunities for professional development through the availability and application of innovative technologies for students, staff, and faculty.
  • Execute continuous self assessment and employ diversity of opinions and cultures to inform excellent results.
  • Maintain the highest ethical standards when managing data and upholding privacy standards and advocate commitment to environmental and fiscal sustainability.

Always feel free to contact Law ITS with technical issues – we are here to help. To send in a request in the Help desk click on the blue button on the right-hand side. Using your Pace Law School e-mail account, fill out the online form. Once submitted, a work order is automatically created in our system and queued to be attended to as soon as possible. If we are unable to assist with a particular issue, we will be able to point you in the right direction to get you the help you need.

Some of the things Law ITS can do for you are as follows:

  • Diagnose and/or troubleshoot laptop configurations and/or security issues.
  • Assist with Pace licensed software installations (e.g. Antivirus, VPN).
  • Recommend hardware/software purchases.
  • Assist with network resource access.
  • Provide information on configuring email settings.
  • Provide technical support for Pace-owned technology resources (printers, library computers).
  • Provide technical support on final exam software.

Links to various IT resources are available here as well as the ability to enter a work order. If you have any suggestions or comments these are also welcome.

Law ITS
Aloysia Hall 302
lawits@law.pace.edu
Pace Law School
78 North Broadway
White Plains, NY 10603
Phone: (914) 773-3333

Hours of Operation:
Mon.-Fri., 9:00am–5:00pm

Staff

Jacqueline Benaroch, IT Services Supervisor
Phone: (914) 773-3333

Jimmy Leon, IT Support Supervisor
Phone: (914) 773-3333

Devendra Mohan, Desktop System Specialist
Phone: (914) 773-3333

Aaron Perkins, Student Technician
Phone: (914) 773-3333