ODR 2015 Speakers

Esther Dyson(@edyson on twitter) is chairman of EDventure Holdings. Her primary activity is investing in and nurturing start-ups, with a recent focus on health care, human capital and aerospace. Overall, she is fascinated by new business models, new technologies and new markets (both economically and politically). From October 2008 to March of 2009, she lived in Star City outside Moscow, Russia, training as a backup cosmonaut. Apart from this brief sabbatical, she is an active board member for a variety of startups. She has a BA in economics from Harvard and was founding chairman of ICANN from 1998 to 2000. In addition, she wrote the best-selling, widely translated book Release 2.0: A Design for Living in the Digital Age, published by Broadway Books in 1997.
 
Professor Richard Susskind OBE is an independent author, speaker, and adviser to law firms, in-house legal departments, judiciaries, and governments around the world. His main area of expertise is the future of legal and court services. He is the author of numerous  books, including The Future of Law (1996), Transforming the Law (2000), The End of Lawyers? (2008), Tomorrow’s Lawyers (2013), and (with Daniel Susskind), Beyond the Professions (forthcoming, 2015). His work has been translated into 12 languages, he has been invited to speak in over 40 countries, and he has addressed over 250,000 people. He is President of the Society for Computers and Law, IT Adviser to the Lord Chief Justice of England and Wales, Chair of the Advisory Board of the Oxford Internet Institute, and Chair of the ODR Advisory Group of the Civil Justice Council. He holds professorships at Oxford University, University College London, Gresham College, and Strathclyde University. A Scots lawyer by background, he holds a doctorate in law from Balliol College, Oxford.
 
Doc Searls. In 1999 Doc and three collaborators put up an iconoclastic website called The Cluetrain Manifesto, which Tom Petzinger of The Wall Street Journal called "the future of business." The site was then enlarged into a book, which became a business bestseller in 2000. Thirteen years later, Cluetrain still sells well (a 10th Anniversary edition came out in 2009). According to Google Books, Cluetrain is cited by more than five thousand other books. Doc is perhaps best known as the source of Cluetrain's thesis and most-quoted line, "Markets are conversations"—which has since become a mantra for marketing. More >> (link is http://www.searls.com/)
 
Mr. Noah Hanft is the new President and CEO of the International Institute for Conflict Prevention and Resolution (CPR). A long-time supporter of dispute resolution, Mr. Hanft has devoted his career to finding the most effective and efficient resolutions for resolving business disputes. Prior to joining CPR, Mr. Hanft was General Counsel and Chief Franchise Officer for MasterCard, where he was responsible for overseeing legal and regulatory affairs, public policy and compliance. More >> (link http://www.cpradr.org/Portals/0/Noah_Hanft_Bio.pdf)
 
Colin Rule is Co-Founder and COO of Modria.com, an ODR provider based in Silicon Valley.  From 2003 to 2011 he was Director of Online Dispute Resolution for eBay and PayPal. He is currently Co-Chair of the Advisory Board of the National Center for Technology and Dispute Resolution at UMass-Amherst and a Non-Resident Fellow at the Gould Center for Conflict Resolution at Stanford Law School.  Colin co-founded Online Resolution, one of the first online dispute resolution (ODR) providers, in 1999 and served as its President and CEO. Previously, Colin worked with Mediate.com, the National Institute for Dispute Resolution (now ACR), and the Consensus Building Institute.  Colin is the author of Online Dispute Resolution for Business, published by Jossey-Bass in September 2002. He serves on the boards of the Consensus Building Institute and the PeaceTech Lab at the United States Institute of Peace.  
 
David Yassky is the tenth Dean of Pace Law School. Appointed in April 2014, he has had a distinguished legal career in government service, private practice, and academia. Dean Yassky served as Chair of the New York City Taxi and Limousine Commission under Mayor Michael Bloomberg following two terms as an elected member of the New York City Council. Prior to that, he served as Chief Counsel to the House Subcommittee on Crime under then-Representative Chuck Schumer. In the 1990’s he practiced law at O’Melveny & Myers LLP. A constitutional scholar, Dean Yassky has served on the faculty of Brooklyn Law School as well as NYU Law School.
 
Ethan Katsh is widely recognized as the founder of the field of online dispute resolution (ODR). Along with Janet Rifkin, he conducted the eBay Pilot Project in 1999 that led to eBay’s current system that handles over sixty million disputes each year. With Professor Rifkin, he wrote Online Dispute Resolution: Resolving Conflicts in Cyberspace (2001), the first book about ODR. Since then, he has published numerous articles about ODR and co-edited Online Dispute Resolution: Theory and Practice, which received the International Institute for Conflict Resolution book award for 2012.
 
Daniel M. Weitz, Esq. is the Deputy Director of the Division of Professional and Court Services and Statewide Coordinator of the Office of ADR Programs for the New York State Unified Court System. Dan assists the Director in overseeing the statewide responsibilities of alternative dispute resolution, attorney for the child contracts, judiciary civil legal services contracts, court interpreting services, criminal disposition reporting, office of grants and contracts, guardianship and fiduciary services, legal information, office of the court record, parent education and awareness program, records management, the federally funded child welfare court improvement project, the court appointed special advocates assistance program, the children's centers program, and operational issues related to the Americans with Disabilities Act and domestic violence in the workplace. As ADR Coordinator, Dan oversees a statewide program of court-annexed ADR initiatives involving mediation, arbitration, neutral evaluation, parenting coordination and collaborative law. He also directs the Community Dispute Resolution Centers Program.
 
Betsy Plevan is a partner in Proskauer’s Labor & Employment Law Department, co-head of both the International Labor & Employment and Class/Collective Action Groups, and a former member of the Executive Committee. Betsy served as national co-chair of the Board of Directors and Trustees of the Lawyers' Committee for Civil Rights Under Law (2010-2012), a nonpartisan, nonprofit organization, founded by President John F. Kennedy to address racial discrimination and to secure, through the rule of law, equal justice under law. She has also served on the boards of the Legal Aid Society and New York Lawyers for the Public Interest, and on the ABA Standing Committee on Pro Bono and Public Service (2009-2012). In 2004, Betsy became the second woman to serve as president of the New York City Bar Association. While in office, she helped to brand the City Bar Justice Center and worked with the Committee on Pro Bono to develop a statement of pro bono principles for law firms. Additionally, Betsy was president of the Federal Bar Council, a member of the ABA Board of Governors, and chair of the ABA Standing Committee on the Judiciary. Since 2010, she has been a member of the Chief Judge’s Task Force on Access to Justice.
 
Graham Ross is a UK lawyer and accredited mediator with over 30 years experience in IT and the law. Graham was trained in commercial mediation by the ADR Group and is a member of the Civil Mediation Council and the Ombudsman's Association.

Graham is a member of the UK Civil Justice Council's ODR Advisory Group which published its first report in February 2015 into the introduction of ODR into the court system. Graham's work in ODR has led to his appointment as a Fellow of the National Center of Technology and Dispute Resolution (NCTDR) at the University of Massachusetts. He developed the leading training course in applying technology to ADR and, as such, has trained mediators from over 20 countries as well as developing and delivering a course for the Milan Chamber of  Arbitration and for the UK Ministry of Justice. Graham has been invited to advise court services in the UK and Canada on applying technology tools to improve ADR. In 2012 Graham is Head of the European Advisory Board to Modria.com Inc, a US spin off company to eBay and PayPal (www.modria.com).

 
Jeffrey M. Aresty, Esq. is a lawyer originally from Boston, Massachusetts and currently living in Houston, TX. He has been involved in international business law and the role of technology in the transformation of the practice of law for almost three decades. He is a past chair of the American Bar Association Section of International Law’s Information Services, Technology, and Data Protection Committee and currently the deputy program chair; and has volunteered in other capacities for the ABA and the Massachusetts Bar Association. Mr. Aresty is the founder and current President of Internetbar.org, Inc. which leads the technology and rule of law project, PeaceTones, for the World Justice Forum. The initial focus of The PeaceTones Project was designed to create sustainable income opportunities for individuals from developing areas and conflict zones; The Project selects artists from target areas around the world, and digitalizes their work (creating audio files, and cover art). The resulting files are then organized into albums and sold online. Then 90% of the revenues are returned to the artists with a portion of the money going towards a community project (updating utilities, providing internet facilities, creating artist’s co-ops).
 
Dr. Alberto Elisavetsky is the Founder and Director of Social Network Online Dispute Resolution Latin-American, the Director of Social Conflict Observatory & Posgraduate Online Dispute Resolution Program in Spanish the National University of Tres de Febrero Buenos Aires Argentina, the Chairman of e-MARC Alternative Dispute Resolution Worldwide Online Spanish Congress, the scientific committee member of the Master in Conflict Resolution University Degli StudiDi Padova Italy, the Co-Director of “School mediation program” University of Las Palmas of the Gran Canaria Spain, the Founder and CEO of “Simediar”--an online mediation simulation project, and the Cyber week coordinator of the Spanish, Italian, and Portuguese chapters, Spanish Editor Mediate.com & weblog Electronic Dispute Resolution, Fellow of the National Center for Technology and Dispute Resolution (NCTDR)
 
Valentin Callipel is a lawyer with a lot of experience on cyberjustice issues. As the Head of Mission of the Cyberjustice Laboratory of the Université de Montréal, he is in charge of multiple projects focusing on the modernization of justice systems. He offers a strong expertise in the implementation of Judicial reforms through the use of information and communication technologies, as well as in Private Judicial Law. Since 2013, he has been making use of his experience as a lecturer at Polytechnique Montreal where he teaches «General Liability on the Internet». Valentin holds a Master’s degree in Private Judicial Law from France’s University of Pantheon Sorbonne (Master 2) and a Master’s degree in Business Law (LL.M) from Université de Montréal, Canada, and has been sworn in and admitted as a member of the Paris Bar and Montréal Bar. Valentin’s interests are highly focused on the introduction of online alternative dispute mechanisms within traditional justice system. He is presently focusing on links between Justice and new technologies.
 
Katrina Nobles is the Education and Communications Manager for the Scheinman Institute on Conflict Resolution at the Cornell University ILR School, focusing on educating the next generation of neutrals and practitioners on campus and in the workplace. Nobles designs curriculum, instructs professional programs, and facilitates discussions for organizational workplace conflicts. She also works with faculty and extension associates to coordinate programs, contracts, and grants. She has practiced mediation for several years, and prior to her employment at Cornell, Katrina was the Cortland County Coordinator for New Justice Mediation Services. During that time, Nobles mediated hundreds of community, child custody/visitation, child support, and family disputes. Katrina holds a Master’s degree in Conflict Analysis and Engagement from Antioch University Midwest.
 
Mike Dennis is an attorney adviser with the Office of Legal Adviser, U.S. Department of State.  He is the Executive Director of the Department of State Advisory Committee on Private International Law.  He has represented the United States in international fora on public and private international law matters.  Most recently, he has served as Representative of the United States at the United Nations Commission on International Trade Law (UNCITRAL) annual sessions and in the working groups on online dispute resolution, secured transaction reform, and on creating an enabling legal environment for micro, small and medium sized enterprises.  Additionally, he has served as the Representative of the United States at the Hague Conference on Private International Law as well as in the APEC Economic Committee Legal Group.   He also works with the Department’s Interagency Financial Inclusion Working Group, assisting in implementing legal reforms in the Americas and APEC region.
 
Dr. Pablo Cortés is a Senior Lecturer at University of Leicester’s School of Law where he conducts research in the field of consumer law, civil procedure, ADR and ODR. He is currently on research leave (2014/16) while completing two projects: a European grant to research on online mediation and a Nuffield grant to evaluate consumer ADR schemes in the EU. He has been invited to expert meetings and advised the UNCITRAL, the European Commission, and the European Parliament. Pablo is a fellow of the National Centre for Technology and Dispute Resolutions and in 2012 he was a Gould Research Fellow at Stanford University. He is also a member of the IMI ODR Taskforce and a member of the ODR Advisory Group of the Civil Justice Council in the UK.
 
Stefaan Voet is an assistant professor and a FWO postdoctoral fellow at the Institute for Procedural Law at Ghent University in Belgium where he teaches national, European and international civil procedure. His main research field is complex litigation. His PhD thesis about complex litigation in Belgium was the basis for a legislative consumer class action regime. Stefaan also does research on (consumer) ADR and ODR, mediation and litigation costs. He has spoken at various national, European and international conferences and was a visiting scholar at the Law Center of the University of Houston (2009) and at Stanford Law School (2014). He was a visiting lecturer at the Law Center of the University of Houston, SMU Dedman School of Law, College of Law of the University of Tennessee and Syracuse University College of Law where he taught European civil procedure and European complex litigation. Stefaan is also a program associate on the CMS/Swiss Re Research Program on Civil Justice Systems at the Centre for Socio-Legal Studies at the University of Oxford and a member of the Global Class Actions Exchange Network.
 
Yoshihisa Hayakawa serves as a professor of law at Rikkyo University, Tokyo.  He also teaches and researches in a number of foreign universities including Columbia University, Cornell University, QM College of University of London and Australian National University.  He also serves as a partner at Uryu & Itoga, Tokyo.  He serves as a counsel in many cases of transnational litigation and international commercial arbitration as well as serving as an arbitrator in many arbitration cases.  He also serves as a representative from Japan for a number of inter-governmental organizations including UNCITRAL ODR WG and Hague Conference on PIL.  And he serves as Vice-chair of Int’l Committee of Tokyo Bar Association.
 
Ms Ijeoma Ononogbu is a London based solicitor in International Dispute Resolution. Her expertise includes litigation, arbitration, mediation and online dispute resolution. A Fellow of the Chartered Institute of Arbitrators, and its delegate to the Working Group III on Online Dispute Resolution, held at the United Nations Headquarters. Ijeoma is extremely passionate about dispute resolution, especially Africa's dispute resolution platforms.

Ijeoma is a fellow of the National Center for Technology and Dispute Resolution. She has written a number of articles on dispute resolution in Africa.

 
Prof. Anyu (Andy) Lee is a professor at University of International Business and Economy in Beijing, China. Prof. Lee serves as the chief scientist of the university’s eCommerce Research institute and manages the university’s Shenzhen Research Institute, which is a thinking tank founded jointly by the university and Shenzhen municipal government. Prior to the university, Prof. Lee was the director of eCommerce technology research center at China Academy of Sciences for 10 years. Before coming back to China, Prof. Lee worked in Silicon Valley for over 12 years as an engineer and research scientist in various companies including LSI Logic, Silicongraphic, HP Lab. Prof. Lee founded Internet Image Inc. in 1997 and successfully merged with Intraware, a Nasdaq listed company. Prof. Lee was educated in Shanghai JiaoTong University (BS, MS), University of Arizona (MS), and Stanford University (Phd.) with HP corporate fellowship。
 
Xuhui (Michael) Fang: Law Professor at Nanchang University (NCU), LLB in Peking University and JD in Washington University. In 2011, he introduced Smartsettle to the NUC law students,some of which were among top 5 during the e-negotiation competition. Since then he has advocated that ODR can level the playing field for the disadvantaged in the developing countries. In August 2013, he introduced eBay’s community court to the Chinese lawyers during his 2 hours’ speech about ODR at the Beijing Bar Association, just four months before Taobao formally introduced crowed source ODR to solve the e-commerce disputes.  In June 2014, he started NCU ODR program funded by “the project promoting the comprehensive strength of the universities in the Midwestern China”. Last June, during his impromptu speech at the 13th ODR forum, he awarded  owl miniatures to the conference organizers, implicating that ODR is “OwlDR, 24/1 day”!
 
Anjanette (Angie) Raymond is an Assistant Professor in the Department of Business Law and Ethics, at the Kelley School of Business, Indiana University, and an Adjunct Assistant Professor of Law at Maurer Law School (Indiana). Angie has written widely in international commercial law, international commercial arbitration, online dispute resolution and international secured transactions in such publications as the Harvard Negotiation Law Review, Cardozo Journal of Conflict Resolution, Journal of Dispute Resolution, Wisconsin Law Review, Northwestern Journal of Technology and Intellectual Property, and the American Review of International Arbitration. Angie attends the United Nations Commission on International Trade Law Online Dispute Resolution Working Group, Non-Governmental Organization (Institute of International Commercial Law (IICL))) and was the former research assistant to the US delegate to UNCITRAL and the Reporter for the revision of the sales and leases articles of the Uniform Commercial Code.
 
Nancy A. Welsh is the William Trickett Faculty Scholar and a professor of law at Penn State University, Dickinson School of Law.  Her research and writing examine negotiation, court-connected and agency-connected mediation, mandatory pre-dispute consumer and employment arbitration, and dispute resolution generally. She has studied the procedural fairness offered by these processes, their consistency with self-determination, their potential to resolve non-legal as well as legal issues, and the consequences of their institutionalization.  She has written more than 60 articles and chapters that have appeared in law reviews, professional publications and books, with her article, The Thinning Vision of Self-Determination in Court-Annexed Mediation: The Inevitable Price of Institutionalization?, earning recognition as one of the three most-cited articles in the first ten years of the Harvard Negotiation Law Review’s existence.  She is also co-author of a leading legal textbook, Dispute Resolution and Lawyers, 5th ed., succeeded Harvard Law School Professor Emeritus Frank Sander as co-chair of the Editorial Board of the Dispute Resolution Magazine, and is Vice-Chair of the ABA Dispute Resolution Section.  In 2006, she conducted research as a Fulbright Scholar regarding the Netherlands’ institutionalization of court-connected mediation and taught in the Private Law department of Tilburg University.  Before joining the legal academy, Professor Welsh was the executive director of Mediation Center in Minnesota, practiced law with Leonard, Street and Deinard, and was named a Leading Minnesota Attorney.  She earned her B.A. magna cum laude from Allegheny College and her J.D. from Harvard Law School.  She teaches Civil Procedure, Negotiation/Mediation, Federal Courts, Constitutional Law and the Dispute System Design Seminar.  In 2010, she received her law school’s Excellence in Teaching Award.
 
Daniel Rainey is the Chief of Staff for the National Mediation Board and an adjunct faculty member at Southern Methodist University, Creighton University, and Dominican University.  He is a Board Member of the InternetBar.Org and Northern Virginia Mediation Service, a Fellow of the National Center for Technology and Dispute Resolution, a member of the Editorial Board of Conflict Resolution Quarterly, and a Co-Editor-In-Chief of the International Journal of Online Dispute Resolution.  (http://danielrainey.us)
 
Amy Schmitz joined the University of Colorado Law School faculty in 2000, leaving private legal practice with Faegre & Benson LLP, in its Minneapolis office, and the Seattle office of Stoel Rives LLP. Her practice focused on commercial issues, and included representation of a variety of parties in litigation, arbitration and other alternative dispute resolution processes. Professor Schmitz now teaches Contracts, Secured Transactions, Arbitration, International Arbitration, and Consumers and the Law (service learning), and Dispute Resolution in the Digital Age courses. Her current research explores empirical realities of contracting behavior, as well as various other issues related to consumer, arbitration and contract law and policy. Professor Schmitz has been active in recent debates regarding consumer arbitration and online dispute resolution, and is often an invited speaker on these topics. Recent speaking engagements include events at Stanford University, Pepperdine University, University of California Hastings, Loyola in Chicago, Wake Forest University, Fordham University, Penn. State, Online Dispute Resolution conference, and American Bar Association Meetings. She has published many articles on contract, consumer and arbitration law, has been cited in Consumer Reports and other print and television media for her consumer law research, and developed a non-profit consumer outreach film and website at MyConsumertips.info.  Additionally, Professor Schmitz enjoys working with students on public service and outreach projects, and serves in various capacities dedicated to assisting consumers while providing students with opportunities to explore law “in-action.”  She also is on the AALS Executive Committee on Commercial and Related Consumer Law, has been an Amici in many United Supreme Court cases involving arbitration, and is an ABA delegated expert to the United Nations working group seeking to create a global online mechanism for resolution of e-contract disputes.
 
Janet Martinez is Director of the Martin Daniel Gould Center for Conflict Resolution and Senior Lecturer in Law at Stanford Law School, where she teaches advanced negotiation, dispute system design and alternative dispute resolution law & policy.  Martinez is also a Senior Advisor with LaxSebenius --The Negotiation Group, in Massachusetts. Martinez practiced corporate law in San Francisco for ten years before moving to Cambridge, Massachusetts. There, she did research, writing, and teaching in various aspects of negotiation at Harvard University's graduate schools of business, law, and government, and completed her Ph.D. at MIT.  While in Cambridge, she was Senior Associate for the Consensus Building Institute, a nonprofit provider of dispute resolution services in the public and private sectors, both domestic and international. Martinez’ current research and consulting focus on dispute system design (with Lisa Amsler and Stephanie Smith: Dispute System Design, Stanford University Press forthcoming), public policy negotiation, online dispute resolution, and international comparative dispute resolution.
 
Dr. Jin Ho Verdonschot is Head of Justice Technology and Justice Technology Architect at HiiL Innovating Justice in The Hague in The Netherlands. He closely works together with courts, ministries and legal aid organisations to help them design and create user-friendly interfaces. He currently works on online platforms for resolution of relational disputes (including an online procedure for the Dutch courts to resolve neighbour disputes and an online procedure for divorce and separation in The Netherlands, British Columbia and England & Wales - Rechtwijzer 2).
 
 
Chittu Nagarajan is the co-founder of Modria.com, and Managing Director of Modria India.  She also founded ODRworld and ODRindia, the first Online Dispute Resolution Service Provider in India in 2004. She served as Head of the eBay and Pay Pal Community Court initiative. Chittu is a Fellow of the National Centre for Technology and Dispute Resolution, University of Massachusetts at Amherst, U.S.A and served as the Conference Chair for the 10th International Online Dispute Resolution Working Forum, held from February 7-9, 2011 in Chennai, India. Chittu has a Legal Practicing Certificate and is a trained Mediator. Chittu’s passion is in Online Dispute Resolution, Micro-justice, Conflict Prevention and Resolution, Cyberlaws, E-commerce, and Intellectual Property. Chittu’s first degree is in History whilst her second degree is in Law. She holds a Masters in Alternative Dispute Resolution to E-commerce disputes.
 
Vikki Rogers is the Director of the Institute of International Commercial Law at Pace Law School. Vikki focuses on alternative dispute resolution, including online dispute resolution (ODR) and international commercial arbitration, as well as international commercial law, primarily international sales law. She is responsible for maintaining the award-winning online CISG Database (www.cisg.law.pace.edu). She also represents the IICL as an NGO observer in Working Group II and III at UNCITRAL, and is part of the US delegation for Working Group III on ODR. Vikki is an editor of the UNCITRAL CISG Digest and sits on the editorial boards for the Journal of Online Dispute Resolution and the Journal of Technology in International Arbitration. She is also a fellow at the National Center for Technology and Dispute Resolution.
 
Associate Professor Benjamin Davis, a faculty member since 2003 and tenured since 2008, is a graduate of Harvard College (BA) and Harvard Law School and Harvard Business School (JD-MBA) where he was Articles Editor of the Harvard International Law Journal.  Professor Davis teaches in the areas of Contracts, Alternative Dispute Resolution, Arbitration, Public International Law, and International Business Transactions. Prior to joining the faculty, Professor Davis was an Associate Professor at Texas Wesleyan University School of Law.  Between 1983 and 1986, he worked in Paris, France as a Development Consultant in West Africa, and as a Strategic Business Consultant with Mars and Co in Europe.  In 1986, he became the American Legal Counsel at the International Court of Arbitration of the International Chamber of Commerce where he supervised directly or indirectly over 5000 international commercial arbitration and mediation cases, made filings before courts around the world on behalf of the ICC, assisted with the drafting of arbitration laws in countries such as India and Sri Lanka, and led conferences in Eastern and Western Europe, North America, and Asia.  In 1996, he was promoted to Director, Conference Programmes and Manager of the Institute of World Business Law where he organized training sessions on international contracts, dispute resolution, project finance, and electronic commerce.
 
Sherman W. Kahn is an attorney, arbitrator and mediator with a particular emphasis on technology and focuses on international arbitration, intellectual property, privacy and information security. Mr. Kahn acts as an arbitrator and represents clients in international arbitration proceedings presenting complex technical and commercial issues and has arbitrated under the ICC, AAA, JCAA, and other arbitration and dispute resolution rules. The subject matter of these arbitrations has ranged from patent and trademark issues to IT outsourcing, mining, construction and commercial issues. Mr. Kahn provides advice regarding clause drafting and pre-dispute issues in connection with major construction and infrastructure projects.  He also provides advice to clients regarding structure of investments with respect to arbitration pursuant to bilateral investment treaties.  Mr. Kahn is a member of the International Centre for Dispute Resolution (ICDR) Panel of Arbitrators, the American Arbitration Association Roster of Commercial Arbitrators and the CPR Distinguished Panel of Neutrals.  He is a Fellow of the Chartered Institute of Arbitrators (FCIArb).
 
Mirèze Philippe, Special Counsel, Secretariat of ICC International Court of Arbitration, France
Mirèze is a French lawyer of French and Lebanese origin, and also holds a degree in Management and Business Administration. She joined the ICC in 1984 and is currently in charge of coordinating the internal practices of the Secretariat, and of a legal training program. She built for the ICC the NetCase platform for managing ICC arbitrations in a secure online environment. She contributed to developing online teaching of ICC arbitration, as well as drafted mock cases and moderated several workshops on arbitration. Mirèze is Founding Co-President of ArbitralWomen and member of the Board, founder of the ICC Court Counsel Alumni, member of the Editorial Board of International Journal of Online Dispute Resolution, member of Honour of the Association des Juristes en Arbitrage, and member of the Board of the Association Française Amis de l’OIDD (International Development Law Organization, Italy). She publishes and speaks on arbitration and online dispute resolution.
 
Paul H. Cohen is a prominent presence in international arbitration forums, represents global clients in arbitrations under the rules of the ICC, LCIA, ICDR, ICSID and other arbitral institutions, as well as in ad hoc proceedings. His clients have included sovereign governments, international manufacturers, major pharmaceutical makers, financial institutions, airlines, international insurance companies and professional services firms located in Africa, Asia, Europe and North America. Paul is a partner in the Commercial Litigation practice and admitted to the bar in New York, England and Wales (Middle Temple).
Arbitrations involving oil and gas disputes, both commercial and investor-state conflicts, are a practice emphasis for Paul. He guides clients through the resolution of a range of disputes, including contract breaches, failed mergers and investment disputes. Paul co-founded, along with Arthur Marriott QC, 12 Gray's Inn Square Chambers in London, which is devoted to international arbitration and global dispute resolution. In addition, Paul is the author of "International Energy Arbitration," a book covering the world of international energy arbitrations. more>>
 
Petra Butler is an Associate Professor at Victoria University of Wellington, New Zealand and Co-Director of the Centre for Small States, Queen Mary College University of London. Her research focuses on (domestic and international) human rights and international commercial law with a particular emphasis on international commercial contracts. She has published extensively in both her research interests and regularly advises public and private clients in both areas. Recently she has started to find more and more synergies between her two research areas and has developed an expertise in business and human rights. Petra regularly holds visiting positions abroad and has taught, inter alia, at Northwestern Law School, Chicago, Universidad de Navarra, Pamplona, University of Melbourne, and the  Chinese University of Political Science and Law, Bejing,
 
Deborah Masucci is currently Chair and Board Member of the International Mediation Institute (IMI) and was former Chair of the ABA Section for Dispute Resolution.  She also serves as a full time arbitrator and mediator. Deborah was recently head of American International Group Inc.’s (AIG) Employment Dispute Resolution Program. She was recruited to AIG in 2003 to establish its Office of Dispute Resolution in the Litigation Management Division where she was responsible for the strategic use of alternative dispute resolution (ADR) and increasing the effective methods of appropriate dispute resolution used within the Claims Organization. She is a global expert in alternative dispute resolution and dispute management with over thirty years’ experience in promoting and effectively use of ADR in many capacities. She is a published author on ADR issues and frequently speaks on the topic at legal and bar association meetings.
 
Jacqueline Nolan-Haley is a Professor at Fordham Law School where she is director of the ADR & Conflict Resolution Program.   She teaches courses in ADR, International Dispute Resolution, Interethnic Conflict Resolution, International Mediation, and Catholic Perspectives on Conflict Resolution. She is also the director of Fordham’s Mediation Clinic. Professor Nolan-Haley is a member of the Standing Committee on Mediator Ethical Guidance of the ABA Dispute Resolution Section, and the Ethics Committee of the ABA’s Section on Dispute Resolution. She is chair of the Education Committee of the New York State Bar Association’s Dispute Resolution Section. Her scholarship focuses on ethical and justice issues related to ADR, and more recently, on issues related to international and comparative mediation.
 
James C. (Jim) Melamed co-founded Mediate.com in 1996 and has served as CEO of Mediate.com ever since.  Mediate.com received the American Bar Association's 2010 Institutional Problem Solver Award.  Before Mediate.com, Jim founded The Mediation Center in Eugene, Oregon in 1983 and served as Executive Director of the Academy of Family Mediators (AFM) from 1987 to 1993. Jim was also the first President and Executive Director of the Oregon Mediation Association (1985-86). Jim's undergraduate degree is in in psychology from Stanford University and his law degree is from the University of Oregon. Jim has received the following awards: The Oregon Mediation Association's 2003 Award for Excellence; The Oregon State Bar's 2006 Sidney Lezak Award of Excellence; The Association for Conflict Resolution (ACR) 2007 John Haynes Distinguished Mediator Award; and The 2012 Academy of Professional Family Mediators (APFM) "Getting To Yes" Award.
 
Mark Smalls is the Vice President and Chief Marketing Officer of JAMS, the world’s largest private provider of mediation and arbitration services. He oversees marketing and communications strategy and provides leadership to the managers tasked with practice development responsibilities. Prior to joining JAMS, he served as SVP of Marketing for Opportunity International, a nonprofit that provides microfinance products in 28 countries around the world. During his time at Opportunity, he led the development and launch of the organization’s an online donation web site.
 
Diana Didia is Senior Vice President and Chief Information Officer of the American Arbitration Association, the world’s largest provider of dispute resolution services. As the AAA’s CIO, Diana has driven the design and delivery of several strategic ADR/ODR solutions including a highly flexible and scalable enterprise case management system.  In addition, Diana led the implementation of several innovative on-line customer facing tools include AAA’s WebFile, ClauseBuilder, Arbitrator/Mediator Database Search and Consumer Clause Registry. Diana has over 20 years of experience in both the for-profit and not-for-profit sectors.  She was formerly a principal consultant with PricewaterhouseCoopers, played many roles in various software/services organizations and worked for several years at the American Institute of Certified Public Accountants where she was their vice president of information technology.   Diana has a BS in Industrial and Operations Engineering from the University of Michigan – Ann Arbor.
 
George H. Friedman, an ADR consultant and Chairman of the Board of Directors of Arbitration Resolution Services, Inc., retired in 2013 as FINRA’s Executive Vice President and Director of Arbitration, a position he held from 1998. In his extensive career, he previously held a variety of positions of responsibility at the American Arbitration Association, most recently as Senior Vice President from 1994 to 1998. He is an Adjunct Professor of Law at Fordham Law School, teaching a course on arbitration. Mr. Friedman serves on the Board of Editors of the Securities Arbitration Commentator.  He is also a member of the AAA’s nation roster of arbitrators.  He holds a B.A. from Queens College, a J.D. from Rutgers Law School, and is a Certified Regulatory and Compliance Professional (Wharton-FINRA Institute).
 
Zbynek Loebl - CEO of Youstice - founded Youstice as a globally available tool for efficient resolving of shopping issues. His experience with online dispute resolutions originates from managing the development of ADR.EU, the European ODR Centre attached to the Czech Arbitration Court. Zbynek has a 12+ years of knowledge regarding e-commerce law and practice, gained as Head of E-Economy Practice Group at Central European Advisory Group.
 

Dr. Leah Wing co-directs the National Center for Technology and Dispute Resolution (USA) and is Senior Lecturer in the Legal Studies Program, Department of Political Science, U. of Massachusetts/Amherst, USA.  She serves on the editorial boards of the International Journal of Online Dispute Resolution and Conflict Resolution Quarterly, the Advisory Board of Youstice, and has served two terms on the Association of Conflict Resolution Board of Directors.  A mediator since 1985, Leah is the founding director of the Social Justice Mediation Institute.  Her present research projects focus on the power of apologies in e-commerce dispute resolution, crowdsourcing and spatial justice, and technological responses to digital harm doing.  Leah is particularly interested in the role that technology, geography, and art play in conflict and its resolution and she directs the National Center for Technology and Dispute Resolution’s Art of Conflict Transformation program.

 
Mary Wong is a Senior Policy Director with the Internet Corporation for Assigned Names & Numbers (ICANN), in which capacity she handles global policy development work relating to the coordination and management of the Internet domain name system. Prior to joining ICANN, she was a tenured Professor of Law with the University of New Hampshire School of Law (formerly the Franklin Pierce Law Center), a top-ten-ranked intellectual property law school in the United States where she was the founding faculty director of its flagship applied research center for intellectual property, the Franklin Pierce Center for Intellectual Property. At UNH Law, Mary was also the Faculty Chair for Global Intellectual Property Partnerships and Chair of the Graduate Intellectual Property Program.
 
Louis Del Duca is the Edward N. Polisher Distinguished Faculty Scholar Emeritus at the Penn State Dickinson School of Law and Director of the Institute of Comparative Law. His teaching and wide-ranging scholarship, and longtime editorship of the Uniform Commercial Code Law Journal have established him as a leading scholar  in the fields of commercial, comparative, and transnational law. His remarks at this meeting will provide an overview of "Lessons And Best Practices For Fast Track, Low Value, High Volume ODR Systems Designers", an article coauthored with Colin Rule, Kathryn Rimpfel, and Brian Cressman. The article identifies and analyzes four best practices used by eBay in creating its highly successful ODR system which handles over 60 million claims a year and  has significantly contributed to eBay's evolution from its modest beginnings in 1995 to an enterprise which  worldwide currently has 149 million active buyers  and 700 million total  listings and in 2013 had worldwide revenues of $8.3 billion and a Gross Merchandise Volume of $77 billion.
 
Jill I. Gross is the James. D. Hopkins Professor of Law at Pace University School of Law.  Professor Gross teaches Survey of Dispute Resolution Processes, Securities Litigation and Enforcement, the Investor Rights Clinic, and Professional Responsibility.  She is an arbitrator for the American Arbitration Association, FINRA Dispute Resolution and the National Futures Association, a member of the Securities Experts Roundtable, former Chair of the Securities ADR Committee of the ABA Section of Dispute Resolution, former Chair of the Practising Law Institute’s annual Securities Arbitration continuing legal education program, and former public member of the FINRA National Arbitration and Mediation Committee.  She graduated from Cornell University (A.B. magna cum laude; Phi Beta Kappa) and Harvard Law School (J.D. cum laude).  A more complete biography and list of her publications and presentations is available at http://law.pace.edu/faculty/jill-i-gross.
 
Noam Ebner is a professor at the Werner Institute at Creighton University’s School of Law. He chairs the Werner Institute’s online graduate program in Negotiation and Dispute Resolution and has taught many conflict-related courses - including courses on ODR - online. Previously, he has taught and trained in the fields of mediation and negotiation in a dozen countries around the world, in addition to practicing as an attorney and a mediator.
Noam’s research interests include ODR, negotiation pedagogy, and the role of trust in dispute resolution – online and face-to-face. He has written many book chapters and articles on ODR as well as on online teaching in the negotiation and conflict resolution field.  He is co-editor (together with James Coben and Christopher Honeyman) of Assessing Our Students, Assessing Ourselves; Vol.3 in The Rethinking Negotiation Teaching Project published by DRI Press.
Noam can be contacted at NoamEbner@creighton.edu, and his work can be found at ssrn.com/author=425153
 
Professor David Allen Larson is a Senior Fellow at Hamline University School of Law's Dispute Resolution Institute and a Fellow of the American Bar Foundation. He has more than 50 legal publications and has made 135 professional presentations in the United States, Europe and Asia.  He had a managerial appointment at the Equal Employment Opportunity Commission headquarters (Appellate Division), was the founder and Editor-in-Chief of the "Journal of Alternative Dispute Resolution in Employment" (CCH Inc.), served as an arbitrator for the Omaha Tribe, was an Administrative Law Judge for the Nebraska Equal Opportunity Commission, and currently is an independent arbitrator.  He taught at the Creighton University School of Law (tenured), the Millsaps College School of Management (tenured), the Loyola University of Chicago School of Business, and practiced with a large litigation law firm in Minneapolis.  He has taught full semester “ADR and Technology” and “Administrative Law” courses online, is a current member of the ABA Arbitration Competition subcommittee, and his articles are available at http://ssrn.com/author=709717
 
Eiichro Mandai is a founder and CEO of ODR Room Network INC. in Japan, participating several projects relating to Online Dispute Resolution, including Cross border Consumer center Japan (CCJ) for Consumer Affairs Agency (CAA) since 2009 as one of secretariats. He also directs several International activities for TradeSafe Corp., Trustmark provider, in World Trustmark Alliance (WTA), with 27 countries and 30 Trustmark. He attended in APEC 2013 in Indonesia as a delegate from WTA who is a guest sheet member of APEC.
 
Wan Shafiuddin Zainuddin started his career in the IT industry as a Multimedia Programmer and then a Software Engineer in University of Tun Abdul Razak (1999). He then became a Product Specialist at Solsis Pvt. Ltd., a software consulting organisation. Experience gained during these years was brought to CyberSecurity Malaysia in 2007 when he joined the Security Assurance Department. He was the lab manager and responsible for the operations and management of Malaysian Security Evaluation Facility (MySEF), an ISO/IEC 17025 accredited evaluation lab performing Common Criteria evaluations. In 2014, he became the Head of Information Security Certification Body (ISCB) Department; leading the Malaysian Common Criteria Evaluation and Certification (MyCC) Scheme, Information Security Management System Audit and Certification (CSM27001) Scheme and Malaysia Trustmark for Private Sector (MTPS). Wan Shafiuddin has been involved in more than 30 Common Criteria Evaluation Projects, at Evaluation Assurance Level (EAL) 1 to 4+. He now represents Malaysia, through CyberSecurity Malaysia, as member of the Common Criteria Recognition Arrangement (CCRA). CCRA is a mutually recognised arrangement which consist of 26 countries worldwide. Wan Shafiuddin holds a degree in Computer Science (Hons.), majoring in Information System from University of Science Malaysia (USM). He is a Certificate Ethical Hacker.
 
Casey Callaway is the Director of Marketing for the Council of Better Business Bureaus, a non-profit organization focused on advancing marketplace trust and mediating disputes between consumers and businesses.  Casey is responsible for enterprise marketing programs and partnerships to promote ethical business practices and self-regulation programs in advertising, privacy, and dispute resolution.  Prior to joining the Council of Better Business Bureaus, he led marketing strategy and programs for several enterprise software and services companies.
 
Ms. Miki Oguma is currently the Deputy Director of Consumer Policy Planning Division, Consumer affairs Agency Japan. She is responsible for dealing with consumer issues on Internet including e-commerce. She has helped Cross -border Consumer Center Japan (CCJ) develop cooperation relationships with overseas organizations to effectively handle these issues. She has more than 10 years of ICT working experience in the telecom and IT sector in the Ministry of Internal Affairs and Communications Japan. She has also attended and spoken in several international conferences including ICPEN and WTA.
 
Orna Rabinovich-Einy is a senior lecturer (with tenure) at the Faculty of Law at the University of Haifa. Her areas of expertise are alternative dispute resolution (ADR), online dispute resolution (ODR), and civil procedure, with research focusing on the relationship between formal and informal justice systems, dispute resolution system design and the impact of technology on dispute resolution. Rabinovich-Einy is a fellow of the Haifa Forum of Law and Society, the Haifa Center for Law and Technology, and the Center for Information Technology and Dispute Resolution at UMass, Amherst. Rabinovich-Einy holds a doctorate in Law (J.S.D.) degree from Columbia University. She was admitted to the Bar in Israel (1998) and in New York (2001), and was certified as a mediator in New York by the Safe Horizon Mediation Center (2003).
 
Prof. Dr. Mohamed S. Abdel Wahab (MCIArb), Licence en Droit (CAI), LL.M (CAI), MPhil (MAN), Ph.D (MAN), CIArb Dip. International Commercial Arbitration (Baliol College, Oxford University – Chartered Institute of Arbitrators), European Law Course (King’s College, London University) is Professor and Chair of Private International Law & Dispute Resolution, Cairo University; Founding Partner, Zulficar & Partners Law Firm, Egypt; Member of the Court of Arbitration, LCIA and Vice-President of the LCIA’s Arab Users’ Council. He holds a number of academic visiting posts in the EU and the USA, where he teaches Comparative Commercial and Investment Arbitration, Comparative Law, Online Dispute Resolution, and Conflict of Laws. He is a member of ICCA, CRCICA Advisory Committee, International Arbitration Institute, CIArb Practice and Standards Committee, and Chair of the CIArb Technology Committee and Vice-President of the CIArb Egyptian Branch. He is also Associate Fellow of the Centre of Private International Law (Aberdeen University) and Fellow of the Center for Technology and Dispute Resolution (University of Massachusetts). Prof. Abdel Wahab is the Co-Editor of the leading ODR treatise on entitled ‘Online Dispute Resolution: Theory and Practice’ (2012), which received the CPR Award for the Best Published Dispute Resolution Work (2013). He is a Dispute Resolution Consultant to the World Bank Group and the UN, and is a CEDR Accredited Mediator. He appeared as counsel, arbitrator or chairman in more than (145) arbitrations (ad hoc and institutional proceedings, under the ICSID, ICC, LCIA, CRCICA, SIAC, LMAA, DIAC and AAA). Prof. Abdel Wahab holds over fifty five prizes for academic achievement and is the Co-Editor of the International Journal of Online Dispute Resolution (IJODR). Prof. Abdel Wahab also features in Who’s Who Legal: Arbitration (2015) and is regularly recognized as a leading ODR scholar, international arbitrator and legal counsel. Prof. Abdel Wahab organized and hosted the 4th Annual ODR International Symposium in Cairo (2006) and the first international ODR Course in the MENA Region in Cairo (2006). Legal 500 (2014) stated that Prof. Abdel Wahab is “one of the brightest of his generation, a strong thinker and excellent advocate who knows arbitration inside out”, and in Chambers & Partners Global (2015) clients say that the “terrific” Mohamed Abdel Wahab is considered a premier arbitration practitioner. Recently, Prof. Abdel Wahab has been nominated twice in two successive years for the Global Arbitration Review Award for Best Arbitration related Speech in 2013 and 2014.